MetaPack is a global leader in eCommerce delivery technology, offering a comprehensive platform that integrates with over 400 carriers and 4,000 delivery services worldwide. Their solutions enable retailers to provide a wide range of delivery options, including home delivery, click & collect, and pick-up & drop-off networks, ensuring a seamless and efficient delivery experience for customers.
MetaPack provides a robust tracking system that consolidates delivery information from various carriers, offering real-time updates and standardized delivery status messages. This system enhances visibility and transparency for both retailers and consumers, reducing customer service inquiries and improving overall satisfaction.
To track a package delivered through MetaPack, retailers typically provide a tracking number to the customer. Customers can enter this tracking number on the retailer's website or the MetaPack tracking portal to view the current status and location of their parcel.
The specific format of a MetaPack tracking number can vary depending on the carrier and service used for the delivery. Typically, tracking numbers are alphanumeric and may range from 10 to 20 characters.
Without a tracking number, it is challenging to track a MetaPack package directly. The tracking number is essential for accessing detailed tracking information.
The delivery time for packages handled by MetaPack varies based on several factors, including the chosen delivery service, destination, and the specific carrier used.
MetaPack's platform supports various delivery times, including same-day, next-day, and scheduled deliveries, depending on the retailer's offerings and the carrier's capabilities.
MetaPack offers a wide array of shipping services, including home delivery, click & collect, and pick-up & drop-off networks.
MetaPack facilitates international shipping by integrating with a vast network of carriers, offering retailers access to over 200 countries.
Common statuses include Order Received, Dispatched, In Transit, Out for Delivery, and Delivered.
Delays can occur due to carrier delays, weather conditions, customs processing, or incorrect address information.
If you encounter issues with a delivery handled by MetaPack, check tracking information, contact the retailer, verify address details, and consult carrier information.
For customer service inquiries, it is recommended to contact the retailer or seller from whom you made the purchase. If you need to contact MetaPack directly, you can reach out through the contact information provided on their official website. Phone: +44 20 7843 6722, Email: [email protected]
MetaPack is a third-party delivery technology provider and is not directly responsible for the delivery of consumer orders.
