Track Japan Post Package

Japan Post

Japan Post is the national postal service provider in Japan, responsible for the collection and delivery of mail and parcels across the country. Established in 1871, it has a long history of providing reliable and efficient postal services to individuals and businesses throughout Japan. In addition to traditional mail services, Japan Post offers a range of shipping options, including domestic and international parcel delivery, express services, and logistics solutions for businesses of all sizes. With an extensive network of post offices, processing centers, and delivery vehicles, Japan Post ensures reliable and efficient mail delivery to even the most remote areas of the country.

Japan Post Tracking

Japan Post provides a tracking service that allows customers to monitor the status of their mail and parcels. By entering a tracking number, you can receive updates on the location and delivery status of your item.

How to Track a Japan Post Package?

To track a Japan Post package: Visit the official Japan Post website. Navigate to the "Track & Trace" section. Enter your tracking number in the provided field. Click on the "Track" button to view the current status of your package.

What Does Japan Post Tracking Number Look Like?

Japan Post tracking numbers typically consist of 13 characters, starting with two letters, followed by nine digits, and ending with "JP". For example: "AB123456789JP".

Can I Track Japan Post Packages Without a Tracking Number?

Without a tracking number, it is not possible to track a Japan Post package. If you do not have a tracking number, you may contact the sender or the post office for more information.

How Long Does Japan Post Delivery Take?

Delivery times vary depending on the service used and the destination. For example, Express Mail Service (EMS) typically delivers within 2 to 7 business days, while Surface Mail can take 1 to 3 months.

Japan Post Delivery Times

Delivery times depend on the service chosen

  • EMS (Express Mail Service) 2 to 7 business days
  • Air Mail 6 to 13 business days
  • SAL (Economy Air) 2 to 3 weeks
  • Surface Mail 1 to 3 months

Japan Post Shipping Services

Japan Post offers various shipping services, including

  • Standard Mail Services Letters and postcards
  • Letter Pack A service for sending documents and small items
  • Yu-Pack (Parcel) For sending larger parcels
  • Registered Mail Provides proof of mailing and delivery
  • Express Mail For urgent deliveries
  • Delivery Date-Specified Mail Allows you to specify a delivery date

International Shipping with Japan Post

Japan Post offers international shipping services, including

  • Express Mail Service (EMS) Fast and reliable international shipping
  • International Parcel Post For sending parcels overseas
  • Letters and Postcards For sending documents and small items internationally

Common Japan Post Tracking Statuses

Common tracking statuses include

  • "Item accepted at post office" The item has been received at the post office.
  • "In transit" The item is on its way to the destination.
  • "Out for delivery" The item is out for delivery to the recipient.
  • "Delivered" The item has been delivered.

Why Is My Japan Post Package Delayed or Stuck?

Delays can occur due to various reasons, including customs processing, incorrect address information, or high mail volumes. If your package is delayed, it's advisable to contact Japan Post for assistance.

Problems With Delivery — What to Do?

If you encounter delivery issues: Check the tracking status for updates. Verify the delivery address provided. Contact Japan Post customer service for assistance.

How to Contact Japan Post Customer Service

You can contact Japan Post customer service by

  • Phone Dial 0120-5931-55 (Toll-Free) for general inquiries.
  • For English assistance Call 0570-046-111.
  • Email Use the contact form available on the official Japan Post website.



Please note that the contact information provided is based on the latest available data and may be subject to change.