Jamaica Post, officially known as the Post and Telecommunications Department, is the national postal service of Jamaica. Established on October 31, 1671, it is the first British colony to have an established Post Office. The department manages a network of nearly 237 Post Offices and 165 Postal Agencies across the island. Its mission is to transform the postal service through dynamic capabilities, innovation, improved logistics, and quality service delivery for sustained viability.
Jamaica Post offers tracking services for certain mail items. Packages starting with the letters "R," "E," "C," "F," and "Z" are eligible for tracking. Customers can track these items through the official Track & Trace system on the Jamaica Post website.
To track a Jamaica Post package, visit the official Jamaica Post website, navigate to the "Track & Trace" section, enter your tracking number, and click on the "Track" button to view the status of your package.
Jamaica Post tracking numbers typically begin with the letters "R," "E," "C," "F," or "Z," followed by a series of digits. For example, a tracking number might look like "RE123456789JM."
For mail items without a valid tracking number, you may contact your local Post Office to make periodic checks on the status of your item.
Delivery times with Jamaica Post vary depending on the type of service used and the destination. For example, Zip Mail offers next business day local delivery.
Delivery times depend on the service chosen
Jamaica Post offers a range of shipping services, including
Jamaica Post provides international shipping services such as Fast Track, which offers expedited delivery to various countries. However, please note that as of August 26, 2025, Jamaica Post suspended the acceptance of parcels and packets bound for the United States due to changes in U.S. trade policy.
Common tracking statuses include: In Transit, Out for Delivery, Delivered, and Exception.
Delays can occur due to various factors, including customs processing, address issues, and high volume periods.
If you encounter delivery issues, check the tracking status for updates, contact your local Post Office for assistance, or email your query to [email protected].
Jamaica Post's Customer Service is available Monday to Thursday from 8:30 am to 5:00 pm, and Friday from 8:30 am to 4:00 pm. You can reach them at
