Track iMile Package

iMile

iMile is a logistics company founded in 2017, specializing in delivery and tracking services for both domestic and international shipments. The company is headquartered in Dubai, United Arab Emirates, and operates across Asia, the Middle East, and North Africa, handling millions of shipments each month. iMile offers services such as e-commerce delivery, last-mile delivery, cross-border shipping, warehousing, and fulfillment.

iMile Tracking

iMile provides a tracking service that allows customers to monitor their shipments in real-time. By entering the tracking number on the official iMile website, customers can view the current status and location of their packages.

Track via Website

Visit the iMile website, navigate to the "Track Orders" section, enter your tracking number, and click "Track" to view your package's status.

Mobile App Tracking

Use the iMile mobile app to scan the tracking barcode or enter the number to see the status of your package.

Customer Support Tracking

Contact iMile customer service for assistance with tracking your package.

What Does an iMile Tracking Number Look Like?

An iMile tracking number consists of 13 digits and does not include any letters or symbols. For example: 6031225370927.

Can I Track iMile Packages Without a Tracking Number?

Tracking a package without a tracking number is not possible. The tracking number is essential for accessing detailed information about your shipment's status.

Common iMile Tracking Statuses

Common tracking statuses include

  • Order Submitted Pending to Receive.
  • Received The order has been received at a specific location.
  • In Transit Your order has been shipped from a specific location.
  • Delivery The delivery associate is out for delivery and will reach you shortly.

Why Is My iMile Package Delayed or Stuck?

Delays can occur due to various reasons, including incorrect address, recipient unavailability, or customs clearance for international shipments. If your package is delayed, it's advisable to contact iMile customer service for assistance.

Problems With Delivery — What to Do?

If you encounter issues with delivery, verify the delivery address and recipient availability, check the tracking status for any updates, and contact iMile customer service for further assistance.

How Long Does iMile Delivery Take?

Delivery times vary depending on the origin and destination of the shipment. For domestic deliveries, iMile typically offers same-day or next-day delivery services. International shipments may take several days to a week, depending on the specific countries involved.

iMile Shipping Services

iMile offers a range of shipping services, including e-commerce delivery, last-mile delivery, cross-border shipping, warehousing, and fulfillment, as well as cash on delivery (COD) services.

E-commerce Delivery

Fast and secure parcel delivery for online stores.

Last-Mile Delivery

Safe home deliveries within cities.

Cross-Border Shipping

Connecting sellers in China to customers across Asia and the Middle East.

Warehousing and Fulfillment

Storage and order management services for sellers.

Cash on Delivery (COD)

Collection service for merchants selling in local markets.

How to Contact iMile Customer Service

You can reach iMile customer service through the following channels

  • Email [email protected]
  • Phone +971600566221
  • Live Chat Available on the official iMile website during business hours.

How to Find iMile Lost Packages or Missing Mail?

Misplaced packages can be stressful. Here are the steps you can take to locate your missing package

  • Check again: Sometimes, a simple refresh or waiting a day can reveal an update.
  • Look around your delivery location: Ask family members or neighbors if they might have received the package accidentally.
  • File a Missing Mail Search: Submit an application for your iMile lost package online. You’ll need details like the tracking number, mailing date, and recipient information.

How to Change Your Address with iMile?

Moving? iMile address change is easy

  • Head to the iMile website to submit your change of address request online.
  • Alternatively, contact customer service for assistance with your address change.

How Much Does It Cost to Ship a Package by iMile?

iMile shipping rates vary

  • The heavier and larger your package, the more the iMile shipping cost.
  • Faster options cost more than slower options.
  • Shipping across the country will generally cost more than shipping within your local area.

What Time Does iMile Open?

Most locations of iMile operate within these hours

  • Monday-Friday: 8:00 AM to 5:00 PM local time (might vary slightly)
  • Weekends: Closed.



iMile holidays are non-working. Yet, it’s always a good idea to double-check the specific hours of your local iMile office.

iMile Customer Service

Here’s how to reach the support if you need any help

  • 24/7 self-service Get answers anytime by calling iMile customer service number +971600566221.
  • Talk to a representative their reps are available Monday-Friday, 8:00 AM to 8:30 PM local time.