ZTO Express, established on May 8, 2002, is a leading express delivery company in China and one of the largest globally. The company offers express delivery services and other value-added logistics services through an extensive and reliable nationwide network covering over 96% of China's cities and counties. ZTO Express is a key enabler and direct beneficiary of China's fast-growing e-commerce market, serving millions of online merchants and consumers on platforms such as Alibaba and JD.com. The company is guided by its core values of "Shared Success, Trust and Accountability, Innovation and Entrepreneurship" and its corporate mission of "Bringing Happiness to More People through Our Services."
ZTO Express provides real-time tracking services for all shipments, allowing customers to monitor their packages throughout the delivery process. This service ensures transparency and peace of mind for both senders and recipients.
To track a ZTO Express package, customers can use the tracking number provided at the time of shipment. By entering this number on the official ZTO Express website, customers can access real-time updates on their package's status and location.
The official website does not specify the exact format of ZTO Express tracking numbers. For detailed information, please refer to the official ZTO Express website.
The official website does not provide information on tracking packages without a tracking number. For assistance, please contact ZTO Express customer service.
ZTO Express offers various delivery options, including next-day and same-day services for domestic shipments. For international deliveries, transit times vary depending on the destination country. Specific delivery times are not officially published; for precise information, please refer to the official ZTO Express website.
Delivery times depend on the specific service chosen and the destination. For detailed information on delivery times, please refer to the official ZTO Express website.
ZTO Express provides a range of shipping services, including domestic express delivery, international shipping, and value-added logistics services. The company is committed to delivering fast, safe, and cost-effective services to its customers.
ZTO Express offers international shipping services to various countries, including the United States, Canada, Australia, and European nations. The company provides reliable and efficient delivery solutions for international shipments.
The official website does not provide a comprehensive list of common tracking statuses. For detailed information on tracking statuses, please refer to the official ZTO Express website.
The official website does not specify reasons for package delays. For assistance, please contact ZTO Express customer service.
If you encounter issues with delivery, please contact ZTO Express customer service for assistance.
ZTO Express's headquarters are located at No. 1685, Huazhi Road, Huaxin Town, Qingpu District, Shanghai, PRC, with the postal code 201708. The customer service hotline is 95311.
For the most accurate and up-to-date details, refer to the official ZTO Express website or contact their customer service directly.
