Track ParcelPoint Package

ParcelPoint

ParcelPoint is an Australian company founded in 2011, specializing in providing a network of local delivery, pickup, and return locations. These locations include convenience stores, pharmacies, and service stations, offering services such as click-and-collect, ship-from-store, and omnichannel returns. In November 2022, ParcelPoint was acquired by HUBBED, making HUBBED Australia's largest alternative delivery option.

ParcelPoint Tracking

ParcelPoint offers a tracking service for parcels sent through their network. Customers can monitor the status of their shipments by entering the tracking number provided at the time of dispatch. This service ensures transparency and allows recipients to stay informed about their parcel's journey.

How to Track a ParcelPoint Package?

To track a ParcelPoint package, visit the official ParcelPoint website and locate the tracking section. Enter your unique tracking number in the designated field and click on the "Track" button to view the current status and location of your parcel.

What Does ParcelPoint Tracking Number Look Like?

The specific format of a ParcelPoint tracking number is not officially published. Typically, tracking numbers consist of a combination of letters and numbers, but for precise details, it's advisable to refer to the tracking number provided at the time of dispatch.

Can I Track ParcelPoint Packages Without a Tracking Number?

Tracking a ParcelPoint package without a tracking number is not officially supported. The tracking system requires a valid tracking number to provide accurate information about the parcel's status.

How Long Does ParcelPoint Delivery Take?

The delivery time for ParcelPoint services varies depending on the specific service used and the distance between the sender and recipient. For precise delivery times, it's recommended to consult the official ParcelPoint website or contact their customer service.

ParcelPoint Delivery Times

ParcelPoint operates a network of local delivery and return locations, including convenience stores, pharmacies, and service stations, which are typically open seven days a week and during extended hours. This extensive network ensures that recipients can collect or drop off parcels at their convenience.

ParcelPoint Shipping Services

ParcelPoint offers various shipping services, including

  • Click-and-Collect Recipients can choose a local ParcelPoint location as a delivery point during the online checkout process.
  • Ship-from-Store Retailers can ship products directly from their stores to customers using the ParcelPoint network.
  • Omnichannel Returns Customers can return online purchases to participating ParcelPoint locations, streamlining the returns process.

Common ParcelPoint Tracking Statuses

Common tracking statuses for ParcelPoint parcels include

  • In Transit The parcel is on its way to the destination.
  • Out for Delivery The parcel is scheduled for delivery on the current day.
  • Delivered The parcel has been successfully delivered to the recipient.
  • Ready for Pickup The parcel is available for collection at the chosen ParcelPoint location.

Why Is My ParcelPoint Package Delayed or Stuck?

Delays or issues with ParcelPoint packages can occur due to various factors, including high parcel volumes, logistical challenges, or unforeseen circumstances. For specific concerns, it's recommended to contact ParcelPoint's customer service for assistance.

Problems With Delivery — What to Do?

If you encounter issues with a ParcelPoint delivery, such as delays or non-delivery, it's advisable to contact ParcelPoint's customer service for assistance. They can provide guidance and support to resolve the issue.

How to Contact ParcelPoint Customer Service?

To contact ParcelPoint's customer service, you can reach them at

Phone: +61 1300 025 639

Email: [email protected]