Track New Zealand Post Package

New Zealand Post

New Zealand Post is a state-owned enterprise responsible for providing postal services within New Zealand and internationally. Established on 1 April 1987, it operates a nationwide network to process and deliver items such as parcels, packages, and letters. Additionally, New Zealand Post offers logistics services for businesses both domestically and internationally.

New Zealand Post Tracking

New Zealand Post provides a tracking service that allows customers to monitor the status of their parcels and letters. By entering a unique tracking number, customers can view real-time updates on their shipments. This service is accessible through their official website and mobile app.

Track via SMS

Text your tracking number to receive updates directly to your phone.

Track on the Website

Visit the New Zealand Post Tracker page. Enter your tracking number to view detailed tracking information.

Track via Mobile App

Use the New Zealand Post mobile app for convenient tracking on the go.

What Does a New Zealand Post Tracking Number Look Like?

New Zealand Post tracking numbers typically consist of 13 characters, starting with two letters, followed by nine digits, and ending with NZ. For example: AA123456789NZ. This format is used for international parcels. Domestic tracking numbers may vary in format.

Can I Track New Zealand Post Packages Without a Tracking Number?

Tracking a New Zealand Post package without a tracking number is not possible. The tracking number is essential for accessing detailed information about the shipment's status.

How Long Does New Zealand Post Delivery Take?

Delivery times with New Zealand Post vary depending on the service chosen and the destination

  • Standard Post 1–3 business days within New Zealand.
  • CourierPost Next business day delivery within major cities; 2–3 business days for rural areas.
  • International Air 3–10 business days, depending on the destination.
  • International Economy 7–20 business days, depending on the destination.

New Zealand Post Delivery Times

Delivery times for New Zealand Post services are as follows: Standard Post: 1–3 business days within New Zealand; CourierPost: Next business day delivery within major cities; 2–3 business days for rural areas; International Air: 3–10 business days; International Economy: 7–20 business days.

New Zealand Post Shipping Services

New Zealand Post offers a range of shipping services to cater to different needs, including Standard Post, CourierPost, International Air, and International Economy.

International Shipping with New Zealand Post

New Zealand Post provides international shipping options to over 190 countries, including International Air and International Economy services.

Delivery times are estimates and can be affected by factors such as customs processing and weather conditions.

Common New Zealand Post Tracking Statuses

When tracking a parcel with New Zealand Post, you may encounter the following statuses

  • Item Received Your parcel has been received by New Zealand Post and is awaiting processing.
  • In Transit Your parcel is on its way to the destination.
  • Out for Delivery Your parcel is with the courier and is scheduled for delivery.
  • Delivered Your parcel has been successfully delivered.
  • Delivery Attempted A delivery attempt was made, but the recipient was unavailable.
  • Held at PostShop Your parcel is available for pickup at a local PostShop.

Why Is My New Zealand Post Package Delayed or Stuck?

Several factors can cause delays or issues with New Zealand Post packages

  • Customs Processing International shipments may experience delays due to customs inspections.
  • Weather Conditions Severe weather can disrupt transportation and delivery schedules.
  • High Volume Periods Increased parcel volumes during peak times can lead to delays.
  • Address Issues Incomplete or incorrect addresses can result in delivery problems.

Problems With Delivery — What to Do?

If you encounter issues with a delivery

  • Check Tracking Information Review the latest updates on your parcel's status.
  • Contact the Sender Inform the sender of the issue; they may have additional information.
  • Reach Out to New Zealand Post Use the official New Zealand Post website or mobile app to contact customer service for assistance.

How to Contact New Zealand Post Customer Service

To contact New Zealand Post customer service

  • Phone Call 0800 501 501 for assistance.
  • Email Use the contact form available on the official New Zealand Post website.
  • Online Chat Access the live chat feature on the official New Zealand Post website for real-time support.