Track Mongolia Post Package

Mongolia Post

Mongol Post is the national postal service of Mongolia, established in 1921. It operates as a joint-stock company, providing a range of postal and communication services across the country. The company employs over 900 people and manages more than 389 post offices nationwide.

Mongolia Post Tracking

Mongol Post offers tracking services for both domestic and international shipments. Customers can monitor the status of their mail, parcels, and express mail services (EMS) through the official tracking system.

Track via Website

Visit the Mongolia Post website and enter your tracking number to get real-time updates on your package's status.

Track via Mobile App

Use the Mongolia Post mobile app to track your packages on the go. Simply enter your tracking number for updates.

Track via Phone

Call Mongolia Post customer service for assistance with tracking your package if you encounter any issues.

What Does a Mongolia Post Tracking Number Look Like?

The tracking number format for Mongolia Post is not officially published. Typically, it consists of a combination of letters and numbers, but the exact structure may vary.

Can I Track Mongolia Post Packages Without a Tracking Number?

Without a tracking number, it is challenging to track a package through Mongolia Post's official system. The tracking number is essential for accessing detailed information about the shipment's status.

Common Mongolia Post Tracking Statuses

Common tracking statuses include

  • "Shipment Received" Package has been collected by Mongolia Post.
  • "In Transit" Package is en route to the destination.
  • "Out for Delivery" Package is out for delivery to the recipient.
  • "Delivered" Package has been successfully delivered.

Why Is My Mongolia Post Package Delayed or Stuck?

Delays can occur due to various factors, including customs processing, weather conditions, high volume periods, and address issues. For specific concerns, contact Mongolia Post's customer service.

How Long Does Mongolia Post Delivery Take?

Delivery times with Mongolia Post vary depending on the destination and the type of service used. Domestic deliveries can range from a few days to a week, while international shipments may take several days to a few weeks.

Mongolia Post Delivery Times

Delivery times depend on the service chosen: Domestic Mail is typically delivered within 3-7 business days, while International Mail varies by destination; standard mail may take 7-14 business days, while EMS services are faster.

Mongolia Post Shipping Services

Mongol Post provides various shipping services, including Standard Mail for regular letters and parcels, Express Mail Service (EMS) for urgent shipments, International Shipping to over 200 countries, and Logistics Services for bulk shipments.

What Is Express Mail Service (EMS)?

EMS offers faster delivery for urgent shipments, ensuring your packages arrive quickly and safely.

What Is Standard Mail?

Standard Mail is the regular service for letters and parcels, providing reliable delivery at an economical rate.

What Is International Shipping?

Mongol Post offers international shipping services to over 200 countries, with rates and delivery times varying based on the destination and service type.

Problems With Delivery — What to Do?

If you encounter delivery issues, consider the following steps

  • Check Tracking Information: Review the latest updates on your shipment.
  • Verify Address Details: Ensure the recipient's address is accurate.
  • Contact Customer Service: Reach out to Mongolia Post for assistance.

How to Contact Mongolia Post Customer Service

You can contact Mongol Post's customer service through the following methods

  • Phone +976-1800-1613
  • Email [email protected]
  • Address Mongol Post JSC, Sukhbaatar Square-9, 1st Khoroo, Peace Avenue, Sh/X-1106, Ulaanbaatar-15160, Mongolia

How to Find Mongolia Post Lost Packages or Missing Mail?

Misplaced packages can be stressful. Here are the steps you can take to locate your missing package

  • Check again: Sometimes, a simple refresh or waiting a day can reveal an update.
  • Look around your delivery location: Ask family members or neighbors if they might have received the package accidentally.
  • File a Missing Mail Search: Submit an application for your Mongolia Post lost package online. You’ll need details like the tracking number, mailing date, and recipient information.

How to Change Your Address with Mongolia Post?

Moving? Mongolia Post address change is easy

  • Head to Mongolia Post's website to submit your change of address request online.
  • Alternatively, visit your local post office and ask for a Mover’s Guide packet for Mongolia Post change of address.

How to Contact Mongolia Post Customer Service

Here’s a quick reference for reaching the operator for different needs

You can reach Mongol Post at +976 1800-1613 for general inquiries and at +976 7007 8913 for EMS inquiries.



For email inquiries, you can contact them at [email protected].