J&T Express Philippines is a subsidiary of J&T Express, a global logistics service provider founded in 2015. The company offers express delivery services and international logistics, operating across 13 countries, including the Philippines. Their mission is to provide comprehensive logistics solutions through intelligent infrastructure and a digital logistics network, aiming to connect the world with greater efficiency and bring logistical benefits to all.
J&T Express Philippines provides a real-time order tracking system, allowing customers to monitor their shipments' status. This service is accessible through their official website and mobile application.
Visit the official J&T Express Philippines website, navigate to the "Trace & Track" section, enter your tracking number, and click "Track" to view your shipment's status.
Use the J&T Express mobile app for real-time tracking updates. Simply enter your tracking number to see the current status of your package.
For assistance, you can contact J&T Express Philippines customer service at (02) 8911-1888.
Tracking numbers for J&T Express Philippines typically consist of 12 digits. For example, a tracking number may appear as "123456789012".
Tracking a package without a tracking number is not possible. The tracking number is essential for identifying and monitoring the shipment's status.
Common tracking statuses include
Delays can occur due to weather conditions, high volume periods, or address issues. For specific concerns, contact customer service.
Delivery times vary based on the service selected and destination. J&T Express offers same-day, next-day, and economy options.
J&T Express Philippines operates 365 days a year, providing consistent delivery services. Specific delivery times depend on the chosen service and destination.
J&T Express Philippines offers a range of shipping services, including express delivery, economy service, and international shipping.
Fast and reliable delivery for urgent shipments.
Cost-effective option for less time-sensitive deliveries.
Cross-border logistics solutions to various countries.
If you encounter issues with your delivery
You can contact J&T Express Philippines's customer service through the following channels
Delays can occur due to various reasons, including weather conditions, high volume periods, or address issues. For specific concerns, contact customer service.
If your package is missing, check around your delivery location, file a Missing Mail Search online, or contact customer service for assistance.
Here’s a quick reference for reaching the operator for different needs
You can reach J&T Express Philippines at (02) 8911-1888 for customer inquiries.
For email support, you can contact them at [email protected].
