Track J&T Express Indonesia Package

J&T Express Indonesia

J&T Express is a global logistics service provider specializing in express delivery and cross-border logistics. Founded in August 2015 in Jakarta, Indonesia, the company has expanded its network to 13 countries, including Indonesia, Vietnam, Malaysia, the Philippines, Thailand, Cambodia, Singapore, China, Saudi Arabia, the UAE, Mexico, Brazil, and Egypt. J&T Express is committed to providing comprehensive logistics solutions through intelligent infrastructure and a digital logistics network, aiming to connect the world with greater efficiency and bring logistical benefits to all.

J&T Express Indonesia Tracking

J&T Express Indonesia offers real-time tracking services for all shipments. Customers can monitor their packages by entering the tracking number on the official J&T Express Indonesia website or through their mobile application. The tracking system provides updates on the package's status, current location, and expected delivery date, allowing customers to closely follow the shipment's progress.

Track via Website

Visit the official J&T Express Indonesia website, navigate to the tracking section, enter your tracking number, and click "Track" to view the status.

Track via Mobile App

Use the J&T Express Indonesia mobile application to track your package by entering the tracking number in the app's tracking section.

Track via Customer Service

For assistance, contact J&T Express Indonesia customer service for help with tracking your package.

What Does a J&T Express Indonesia Tracking Number Look Like?

J&T Express Indonesia tracking numbers typically consist of 12 digits. They are unique identifiers assigned to each shipment, allowing customers to monitor their packages throughout the delivery process.

Can I Track J&T Express Indonesia Packages Without a Tracking Number?

Tracking a J&T Express Indonesia package without a tracking number is not possible. The tracking number is essential for accessing real-time updates and information about your shipment.

Common J&T Express Indonesia Tracking Statuses

Common tracking statuses you may encounter include

  • In Transit The package is on its way to the destination.
  • Out for Delivery The package is with the courier and will be delivered soon.
  • Delivered The package has been successfully delivered.
  • Exception There is an issue with the delivery, such as a delay or address problem.

Why Is My J&T Express Indonesia Package Delayed or Stuck?

Delays or issues with J&T Express Indonesia packages can occur due to various reasons, including weather conditions, high volume periods, address issues, and customs delays.

Problems With Delivery — What to Do?

If you encounter issues with your J&T Express Indonesia delivery, check tracking information, contact customer service, and verify address details.

How Long Does J&T Express Indonesia Delivery Take?

Delivery times with J&T Express Indonesia vary depending on the service selected and the destination. The company offers various delivery services, including same-day, next-day, and economy options.

J&T Express Indonesia Delivery Times

J&T Express Indonesia operates with the following delivery times

  • Weekdays (Monday to Friday): 8:00 AM – 8:00 PM
  • Weekends (Saturday and Sunday): 8:00 AM – 5:00 PM



These hours may vary based on specific services and locations.

J&T Express Indonesia Shipping Services

J&T Express Indonesia provides a range of shipping services tailored to meet various customer needs, including

  • Same-Day Delivery For urgent shipments requiring delivery within the same day.
  • Next-Day Delivery For shipments that need to arrive the following day.
  • Economy Delivery Cost-effective shipping options for less time-sensitive deliveries.

International Shipping with J&T Express Indonesia

J&T Express Indonesia offers international shipping services to several countries, including China, Vietnam, Malaysia, the Philippines, Thailand, Cambodia, Singapore, Saudi Arabia, the UAE, Mexico, Brazil, and Egypt.

How to Contact J&T Express Indonesia Customer Service

You can contact J&T Express Indonesia's customer service through the following methods

  • Phone 021-8066-1888
  • WhatsApp +628118466188
  • Instagram @jntexpressid
  • Twitter @jntexpressid

How to Find J&T Express Indonesia Lost Packages or Missing Mail?

Misplaced packages can be stressful. Here are the steps you can take to locate your missing package

  • Check again: Sometimes, a simple refresh or waiting a day can reveal an update.
  • Look around your delivery location: Ask family members or neighbors if they might have received the package accidentally.
  • File a Missing Mail Search: Submit an application for your J&T Express Indonesia lost package online. You’ll need details like the tracking number, mailing date, and recipient information.

How to Contact J&T Express Indonesia Customer Service

Here’s a quick reference for reaching the operator for different needs

You can reach their customer service at 021-8066-1888 or contact them via WhatsApp at 0811-8466-188.



For inquiries or complaints, you can them at [email protected].