Indopaket is a logistics and courier service provider operating primarily in Indonesia. It offers various shipping solutions for both domestic and international deliveries, leveraging a network of over 23,000 Indomaret stores across the country as pickup and drop-off points. This extensive network ensures accessibility in residential areas, offices, and even rural regions. Indopaket is part of the Indomaret Group, a prominent retail chain in Indonesia.
Indopaket provides a tracking system that allows customers to monitor their shipments in real-time. By entering the tracking number on the official Indopaket website, users can access detailed information about their package's status, including its current location and estimated delivery time. This service is accessible through the Indopaket website and mobile application.
Text your tracking number to receive updates via text message (message and data rates may apply).
Head to the Indopaket Tracker page. Enter your tracking number to view detailed tracking information for your package.
The Indopaket mobile app guarantees tracking convenience on the go. Scan the tracking barcode or enter the number to see the status of your package.
This add-on service provides extra features like signature confirmation and timely alerts for peace of mind.
Indopaket tracking numbers typically consist of a series of digits. The exact format may vary, but they are unique identifiers assigned to each shipment for tracking purposes. For example, a tracking number might look like "1234567890".
While the number of digits can vary, Indopaket tracking numbers typically consist of 10 digits.
The postal operator offers various statuses to show where your package is and what’s happening with it.
For Indopaket package tracking, look for the tracking number on the receipt, shipping confirmation email, package label, or online order details provided by the sender.
You cannot directly track a package without a tracking number using the standard tracking system. Yet, Indopaket's customer service can assist you.
Delivery times with Indopaket vary depending on the destination, package size, and chosen service level. For domestic shipments, delivery can range from one to several days.
Indopaket provides a range of shipping services, including domestic shipping, international shipping, express delivery, and cargo services. These services are designed to cater to diverse customer needs, from personal parcels to business logistics.
This service is perfect for urgent deliveries, ensuring your package arrives quickly.
International shipping times depend on the destination country and the specific service chosen.
Cargo services are designed for larger shipments requiring special handling.
Delays can occur due to various reasons
If you encounter issues with your Indopaket delivery
You can contact Indopaket's customer service through the following channels
Here’s a quick reference for reaching the operator for different needs
You can reach Indopaket customer care at +62 851-1775-9052 (Chat Only) or call 1500 280, available daily from 07:00 to 21:30.
For inquiries, you can email [email protected] or for membership and partnerships, contact [email protected].
