CourierPost is New Zealand's leading courier service, offering nationwide delivery solutions for parcels and documents. As a subsidiary of New Zealand Post, CourierPost leverages an extensive network to provide efficient and reliable services across the country.
CourierPost provides a tracking service that allows customers to monitor the status of their shipments in real-time. By entering the unique tracking number provided at the time of shipment, customers can access detailed information about their parcel's journey.
Text your tracking number to receive updates via text message (message and data rates may apply).
Visit the CourierPost Tracker page. Enter your tracking number to view detailed tracking information for your package.
Use the CourierPost mobile app to track your package on the go by entering the tracking number.
This add-on service provides extra features like signature confirmation and timely alerts for peace of mind.
CourierPost tracking numbers typically consist of a combination of letters and numbers. The exact format may vary, but it is unique to each shipment and can be found on your shipping receipt or confirmation email.
Without a tracking number, it is challenging to track a CourierPost package. The tracking number is essential for accessing detailed information about your shipment's status.
When tracking a CourierPost package, you may encounter the following statuses
Delays or issues with CourierPost packages can occur due to various reasons, including address issues, weather conditions, high volume periods, and operational challenges. For specific concerns about a delayed or stuck package, it's advisable to contact CourierPost directly.
Delivery times with CourierPost vary depending on the destination and the service chosen. For specific delivery timeframes, please refer to the official CourierPost website or contact their customer service.
CourierPost provides a range of shipping services tailored to meet different customer needs, including same-day, next-day, and standard delivery services.
For urgent shipments that need to arrive on the same day.
For shipments that need to arrive the following business day.
For less time-sensitive shipments, offering cost-effective options.
CourierPost offers international shipping services, allowing customers to send parcels to various countries worldwide. For detailed information on international shipping options, including rates and delivery times, please refer to the official CourierPost website.
If you encounter issues with a CourierPost delivery, consider the following steps
For assistance, you can contact CourierPost's customer service through the following methods
Here’s a quick reference for reaching the operator for different needs
You can reach the CourierPost Customer Care Team at 0800 COURIER (0800 268 743) for general inquiries. For international calls, dial +64 9 977 0103. For specific branch inquiries, you can contact the East Tāmaki branch at 09 271 8200 or the Tauranga branch at 0800 501 501.
For email inquiries, you can contact the Customer Care Team at [email protected]. For job-related inquiries, please use [email protected].
