Track Canada Post Package

Canada Post

Canada Post Corporation is the primary postal operator in Canada, established in 1981 as a Crown corporation. It offers a range of services, including mail and parcel delivery, logistics, and e-commerce solutions. The corporation operates nationwide, serving millions of Canadians and businesses.

Canada Post Tracking

Canada Post provides tracking services for both domestic and international shipments. Customers can monitor the status of their parcels in real-time, receiving updates on their delivery progress.

Canada Post Text Tracking

Text your tracking number to 12345. You’ll receive Canada Post track package updates via text message (message and data rates may apply).

Canada Post Tracking From the Website

Head to the Canada Post Tracker page. Enter your tracking number to view detailed tracking information for your package.

Canada Post Tracking From Your Phone

The carrier’s mobile app guarantees tracking convenience on the go. Scan the tracking barcode or enter the number to see the status of your package.

What Is Canada Post Tracking Plus?

This add-on service provides extra features like signature confirmation and timely alerts for peace of mind.

What Does a Canada Post Tracking Number Look Like?

Canada Post tracking numbers typically consist of 13 characters, including letters and numbers. For example, a standard tracking number might look like this: "AB123456789CA".

Can I Track Canada Post Packages Without a Tracking Number?

Without a tracking number, it is challenging to track a Canada Post package. The tracking number is essential for accessing detailed information about the shipment's status.

Common Canada Post Tracking Statuses

Common tracking statuses include

  • Item Accepted The item has been received by Canada Post.
  • In Transit The item is on its way to the destination.
  • Out for Delivery The item is with the local postal carrier and will be delivered soon.
  • Delivered The item has been successfully delivered.

Why Is My Canada Post Package Delayed or Stuck?

Delays can occur due to various factors, including high volume periods, weather conditions, and customs processing.

Problems With Delivery — What to Do?

If you encounter issues with delivery, check tracking information, contact Canada Post, and verify address details.

How Long Does Canada Post Delivery Take?

Delivery times with Canada Post vary depending on the service chosen and the destination. For instance, Xpresspost™ – USA delivers in 2–3 business days to most U.S. destinations, while Expedited Parcel™ – USA takes 4–7 business days.

Canada Post Shipping Services

Canada Post offers various shipping services, including Lettermail for sending letters and documents, Parcels for shipping packages of various sizes and weights, and Direct Marketing for businesses to send promotional materials.

What Is Priority™ Worldwide?

This service offers 1–3 business days global delivery, partnered with FedEx for high-speed service.

How Fast Is Canada Post International Shipping?

International Parcel – Air delivers in 6–10 business days, while International Parcel – Surface takes 28–84 calendar days.

What Is Canada Post Expedited Parcel™?

Expedited Parcel™ is a reliable service for shipping packages quickly, with tracking and delivery updates.

What Is Canada Post Lettermail?

Lettermail is designed for sending letters and documents at an economical rate.

How to Contact Canada Post Customer Service

You can contact Canada Post customer service through the following methods

  • Phone 1-866-607-6301 (Monday to Friday, 7 a.m. – 11 p.m. ET; Saturday and Sunday, 9 a.m. – 9 p.m. ET)
  • Mail Canada Post Customer Service, PO BOX 90022, 2701 Riverside Drive, Ottawa, ON K1V 1J8

How to Find Canada Post Lost Packages or Missing Mail?

Misplaced packages can be stressful. Here are the steps you can take to locate your missing package

  • Check again: Sometimes, a simple refresh or waiting a day can reveal an update.
  • Look around your delivery location: Ask family members or neighbors if they might have received the package accidentally.
  • File a Missing Mail Search: Submit an application for your Canada Post lost package online. You’ll need details like the tracking number, mailing date, and recipient information.

How to Change Your Address with Canada Post?

Moving? Canada Post address change is easy

  • Head to Canada Post's website to submit your change of address request online.
  • Alternatively, visit your local post office and ask for a Mover’s Guide packet for Canada Post change of address.

How Much Does It Cost to Ship a Package by Canada Post?

Canada Post shipping rates vary

  • The heavier and larger your package, the more the Canada Post shipping cost.
  • Faster options cost more than slower options.
  • Shipping across the country will generally cost more than shipping within your local area.

What Time Does Canada Post Open?

Most locations of Canada Post operate within these hours

  • Monday-Friday: 8:00 AM to 5:00 PM local time (might vary slightly)
  • Weekends: Closed.



Canada Post holidays are non-working. Yet, it’s always a good idea to double-check the specific hours of your local post office.

Canada Post Customer Service

Here’s how to reach the support if you need any help

  • 24/7 self-service Get answers anytime by calling Canada Post customer service number 1-866-607-6301.
  • Talk to a representative their reps are available Monday-Friday, 7:00 AM to 11:00 PM ET.