Canada Post Corporation is the primary postal operator in Canada, established in 1981 as a Crown corporation. It offers a range of services, including mail and parcel delivery, logistics, and e-commerce solutions. The corporation operates nationwide, serving millions of Canadians and businesses.
Canada Post provides tracking services for both domestic and international shipments. Customers can monitor the status of their parcels in real-time, receiving updates on their delivery progress.
Text your tracking number to 12345. You’ll receive Canada Post track package updates via text message (message and data rates may apply).
Head to the Canada Post Tracker page. Enter your tracking number to view detailed tracking information for your package.
The carrier’s mobile app guarantees tracking convenience on the go. Scan the tracking barcode or enter the number to see the status of your package.
This add-on service provides extra features like signature confirmation and timely alerts for peace of mind.
Canada Post tracking numbers typically consist of 13 characters, including letters and numbers. For example, a standard tracking number might look like this: "AB123456789CA".
Without a tracking number, it is challenging to track a Canada Post package. The tracking number is essential for accessing detailed information about the shipment's status.
Common tracking statuses include
Delays can occur due to various factors, including high volume periods, weather conditions, and customs processing.
If you encounter issues with delivery, check tracking information, contact Canada Post, and verify address details.
Delivery times with Canada Post vary depending on the service chosen and the destination. For instance, Xpresspost™ – USA delivers in 2–3 business days to most U.S. destinations, while Expedited Parcel™ – USA takes 4–7 business days.
Canada Post offers various shipping services, including Lettermail for sending letters and documents, Parcels for shipping packages of various sizes and weights, and Direct Marketing for businesses to send promotional materials.
This service offers 1–3 business days global delivery, partnered with FedEx for high-speed service.
International Parcel – Air delivers in 6–10 business days, while International Parcel – Surface takes 28–84 calendar days.
Expedited Parcel™ is a reliable service for shipping packages quickly, with tracking and delivery updates.
Lettermail is designed for sending letters and documents at an economical rate.
You can contact Canada Post customer service through the following methods
Misplaced packages can be stressful. Here are the steps you can take to locate your missing package
Moving? Canada Post address change is easy
Canada Post shipping rates vary
Most locations of Canada Post operate within these hours
Canada Post holidays are non-working. Yet, it’s always a good idea to double-check the specific hours of your local post office.
Here’s how to reach the support if you need any help