Track SF Express Package

SF Express

SF Express is a leading logistics and courier company based in China, established in 1993. It offers a wide range of services, including domestic and international shipping, same-day and next-day delivery, e-commerce logistics solutions, and supply chain management. With an extensive network of distribution centers, warehouses, and delivery vehicles, SF Express ensures efficient and timely delivery of packages across China and globally.

SF Express Tracking

SF Express provides a comprehensive tracking system that allows customers to monitor their shipments in real-time. By entering the tracking number on their official website, customers can view the current status and location of their packages.

Track via Website

Visit the official SF Express website and enter your tracking number in the designated tracking section to view the latest updates on your shipment.

Mobile App Tracking

Use the SF Express mobile app to track your package on the go. Simply enter your tracking number to see the status of your shipment.

Customer Service Tracking

Contact SF Express customer service for assistance with tracking your package if you encounter any issues.

How to Track an SF Express Package?

To track your SF Express package, visit the official SF Express website, enter your tracking number in the designated tracking section, and click on the "Track" button to view the latest updates on your shipment.

What Does an SF Express Tracking Number Look Like?

SF Express tracking numbers typically consist of 12 digits (e.g., 123456789012) or may start with "SF" followed by 13 digits (e.g., SF1234567890123).

Can I Track SF Express Packages Without a Tracking Number?

Tracking a package without a tracking number is not possible through SF Express's official system. The tracking number is essential for accessing detailed information about your shipment.

Common SF Express Tracking Statuses

Common tracking statuses include

  • Shipment Picked Up The package has been collected from the sender.
  • In Transit The package is on its way to the destination.
  • Out for Delivery The package is scheduled for delivery.
  • Delivered The package has been successfully delivered.

Why Is My SF Express Package Delayed or Stuck?

Delays or issues with SF Express packages can occur due to various factors, including customs processing, weather conditions, high shipping volumes, and address issues.

How Long Does SF Express Delivery Take?

Delivery times with SF Express vary depending on the service type, origin, destination, and customs procedures. For international shipments, transit times can range from a few business days to about two weeks.

SF Express Shipping Services

SF Express provides a range of shipping services, including international express delivery, cross-border e-commerce logistics, international freight forwarding, and supply chain solutions tailored to meet diverse shipping requirements across different industries.

International Express Delivery

High-efficiency and high-quality services for global shipments.

Cross-border E-commerce

Logistics solutions tailored for e-commerce businesses.

International Freight Forwarding

Comprehensive solutions covering sea, land, air, and rail transport.

Problems With Delivery — What to Do?

If you encounter issues with your SF Express delivery

  • Check tracking information for the latest updates on your shipment's status.
  • Contact customer service for assistance.
  • Verify recipient details to ensure accuracy.

How to Contact SF Express Customer Service

For assistance, you can contact SF Express customer service through the following channels

  • Phone For the United States: 1-855-901-1133
  • Email [email protected]
  • Online Service Available 24/7 for self-service inquiries.

How to Find SF Express Lost Packages or Missing Mail?

Misplaced packages can be stressful. Here are the steps you can take to locate your missing package

  • Check again: Sometimes, a simple refresh or waiting a day can reveal an update.
  • Look around your delivery location: Ask family members or neighbors if they might have received the package accidentally.
  • File a Missing Mail Search: Submit an application for your SF Express lost package online. You’ll need details like the tracking number, mailing date, and recipient information.

How to Contact SF Express Customer Service

Here’s a quick reference for reaching the operator for different needs

You can reach SF Express in the United States at +1 (855) 901-1133, in Hong Kong at +852 2730 0273, in Taiwan at +886 2 412-8830, in China at 95338, in Singapore at +65 6603 0630, in Malaysia at +60 3 7629 6331, in South Korea at +82 2 572 3339, in Japan at +81 3 5781 1511, and in Macau at +853 2873 7373.



You can contact SF Express via email at [email protected] for the United States, Singapore, Malaysia, South Korea, Japan, and Macau, and at [email protected] for both Hong Kong and Taiwan. For inquiries in China, you can email [email protected].