The Nigerian Postal Service (NIPOST) is a government-owned corporation responsible for providing postal services across Nigeria. Established in 1852, NIPOST operates over 3,000 post offices nationwide, offering a range of services including mail delivery, parcel services, and financial services.
NIPOST provides a tracking service that allows customers to monitor the status of their shipments. By entering the tracking number, delivery notice card number, or reference number on the official NIPOST tracking page, users can access real-time updates on their packages.
Text your tracking number to the designated number. You’ll receive NIPOST track package updates via text message (message and data rates may apply).
Head to the NIPOST tracking page. Enter your tracking number, delivery notice card number, or reference number for detailed tracking information.
The carrier’s mobile app guarantees tracking convenience on the go. Scan the tracking barcode or enter the number to see the status of your package.
This add-on service provides extra features like signature confirmation and timely alerts for peace of mind.
NIPOST tracking numbers typically consist of a combination of letters and numbers. The exact format may vary depending on the type of service used. For instance, EMS (Express Mail Service) tracking numbers often start with "EM" followed by a series of digits.
Examples
While the number of digits can vary, tracking numbers typically contain 10 to 13 characters, depending on the service used.
The postal operator offers various statuses to show where your package is and what’s happening with it.
For Nigerian Post package tracking, look for the tracking number on the receipt, shipping confirmation email, package label, or online order details provided by the sender.
You cannot directly track a package without a tracking number using the standard tracking system. Yet, NIPOST Informed Delivery can help. Sign up for this free service to receive digital previews of your expected mail.
Delivery times with NIPOST vary based on the type of service chosen and the destination. For example, EMS services are designed for faster delivery, while standard mail services may take longer.
NIPOST offers a variety of shipping services, including EMS (Express Mail Service) for fast delivery, standard mail services for regular deliveries, and financial services like money orders.
This service provides fast and reliable delivery for both domestic and international shipments.
EMS prioritizes speed, delivering in 3–5 business days across most of Nigeria and internationally.
Typically, delivery is within 5-10 business days across Nigeria, depending on the destination.
Delays can occur due to various factors
If you encounter issues with delivery
You can reach NIPOST's customer service through the following channels
Here’s a quick reference for reaching the operator for different needs
You can reach NIPOST customer service at +234 705 599 1758. For e-commerce and logistics inquiries, call +234 7000 NIPOST (07000647876) or +234 816 821 4644. For EMS/Speedpost services, contact +234 1 480 1826 or +234 802 331 7053.
For customer service inquiries, you can email [email protected]. For partnership proposals, reach out to [email protected]. For e-commerce and logistics, contact [email protected]. For EMS/Speedpost, email [email protected] or [email protected].
