JY Express, officially known as Guangdong Jieyou International Supply Chain Co., Ltd., is a logistics service provider specializing in efficient and reliable package delivery. The company operates from Guangzhou and Shenzhen, China, offering a range of shipping services to various regions.
JY Express provides a tracking system that allows customers to monitor their shipments in real-time. By entering the tracking number on their official website, users can access detailed information about their packages.
Visit the JY Express website and enter your tracking number in the tracking section to view your package status.
Call JY Express customer service for assistance with tracking your package.
Use the JY Express mobile app to track your package on the go.
To track a JY Express package
JY Express tracking numbers typically consist of a combination of letters and numbers. A common format includes two letters at the beginning, followed by nine digits, and ending with two letters. For example: "JY123456789CN".
Without a tracking number, it is challenging to track a JY Express package. The tracking number is essential for accessing detailed shipment information. If you do not have a tracking number, it is recommended to contact JY Express customer service for assistance.
Common tracking statuses include
Delays can occur due to various factors, including customs processing, weather conditions, or logistical issues. If your package is delayed or appears stuck, it is advisable to contact JY Express customer service for assistance.
Delivery times with JY Express vary depending on the destination and shipping method chosen. For domestic shipments within China, delivery can take 1–3 days. International deliveries typically range from 5–10 days. Please note that these times are estimates and can be affected by factors such as customs processing and local conditions.
JY Express offers various shipping services, including standard and express options, to cater to different customer needs. The choice between standard and express shipping will affect the delivery time and cost.
This option is cost-effective for non-urgent deliveries, typically taking longer than express services.
Ideal for urgent deliveries, express shipping ensures faster transit times and priority handling.
JY Express provides international shipping services to numerous countries worldwide, with tracking available for most international shipments.
If you encounter issues with delivery, such as delays or non-receipt of the package, contact JY Express customer service promptly. They can provide information on the status of your shipment and assist in resolving any problems.
For inquiries or support, you can reach out to JY Express customer service at the following
Delays can occur due to various factors, including customs processing, weather conditions, or logistical issues. If your package is delayed or appears stuck, it is advisable to contact JY Express customer service for assistance.
Returning a package with JY Express can be tricky. Usually, the seller handles returns and provides a label. Contact them first. If you must use JY Express services, expect higher costs and complexity compared to domestic returns. Consider other carriers before you proceed.
Here’s a quick reference for reaching the operator for different needs
You can reach JY Express in Cumberland, Virginia at (804) 625-5023, in Lakeland, Florida at (863) 529-2153, in Nashua, New Hampshire at (603) 809-4146, and in Guangzhou, China at 020-36399463.
For the Cumberland, Virginia branch, you can . For the Lakeland, Florida branch, you can .
