Track J&T Express Singapore Package

J&T Express Singapore

J&T Express is a global logistics service provider established in 2015, with operations spanning thirteen countries, including Singapore. In Singapore, J&T Express offers comprehensive e-commerce solutions tailored for online businesses, encompassing last-mile delivery, fulfillment, and international delivery services.

J&T Express Singapore Tracking

J&T Express provides a tracking system that allows customers to monitor their parcels in real-time. By entering the tracking number on their official website, customers can access the current status and location of their shipments.

Track via SMS

Text your tracking number to receive updates via SMS.

Track on the Website

Visit the J&T Express Singapore Tracker page. Enter your tracking number to view detailed tracking information.

Track via Mobile App

Use the J&T Express mobile app for live tracking updates and notifications.

What Is J&T Express Tracking Plus?

This service provides extra features like signature confirmation and timely alerts.

What Does a J&T Express Singapore Tracking Number Look Like?

The specific format of a J&T Express Singapore tracking number is not officially published. For precise information, please refer to the official J&T Express Singapore website or contact their customer service.

Can I Track J&T Express Singapore Packages Without a Tracking Number?

Tracking a J&T Express Singapore package without a tracking number is not possible. The tracking number is essential for accessing detailed information about your shipment.

Common J&T Express Singapore Tracking Statuses

Common tracking statuses include

  • In Transit The parcel is on its way to the destination.
  • Out for Delivery The parcel is with the delivery driver and will be delivered soon.
  • Delivered The parcel has been successfully delivered.
  • Exception There is an issue with the delivery, such as a delay or address problem.

Why Is My J&T Express Singapore Package Delayed or Stuck?

Delays can occur due to high parcel volume, address issues, customs processing, or weather conditions.

Problems With Delivery — What to Do?

If you encounter issues, check tracking information, contact customer service, and verify address details.

How Long Does J&T Express Singapore Delivery Take?

J&T Express Singapore offers domestic delivery services with estimated delivery times ranging from 1 to 3 working days, depending on the service type and destination.

J&T Express Singapore Shipping Services

J&T Express Singapore offers a range of shipping services, including last-mile delivery, international delivery, and fulfillment & warehousing services designed to support e-commerce businesses.

Last-Mile Delivery

Ensuring timely and secure delivery of parcels to customers' doorsteps.

International Delivery

Facilitating shipments to over 220 countries worldwide.

Fulfillment & Warehousing

Providing storage, inventory management, and order processing services.

How to Contact J&T Express Singapore Customer Service

You can contact J&T Express Singapore's customer service through the following methods

  • Phone (+65) 6916 3899
  • Address 24 Penjuru Road, #08-02, Singapore, Singapore 609128

How to Find J&T Express Singapore Lost Packages or Missing Mail?

Misplaced packages can be stressful. Here are the steps you can take to locate your missing package

  • Check again: Sometimes, a simple refresh or waiting a day can reveal an update.
  • Look around your delivery location: Ask family members or neighbors if they might have received the package accidentally.
  • File a Missing Mail Search: Submit an application for your J&T Express lost package online. You’ll need details like the tracking number, mailing date, and recipient information.

How to Change Your Address with J&T Express Singapore?

Moving? J&T Express address change is easy

  • Visit the J&T Express website to submit your change of address request online.
  • Alternatively, contact customer service for assistance with your address change.

How Much Does It Cost to Ship a Package by J&T Express Singapore?

J&T Express shipping rates vary

  • The heavier and larger your package, the more the shipping cost.
  • Faster options cost more than slower options.
  • Shipping across the country will generally cost more than shipping within your local area.

What Time Does J&T Express Singapore Open?

Most locations of J&T Express operate within these hours

  • Monday-Friday: 9:00 AM to 10:00 PM local time
  • Saturday: 9:00 AM to 1:00 PM



J&T Express holidays are non-working. It’s always a good idea to double-check the specific hours of your local branch.

J&T Express Singapore Customer Service

Here’s how to reach the support if you need any help

  • 24/7 self-service Get answers anytime by calling J&T Express customer service number (+65) 6916 3899.
  • Talk to a representative Their reps are available Monday-Friday, 9:00 AM to 10:00 PM. Call for assistance.