Gati is a leading logistics company in India, established in 1989, specializing in express distribution and supply chain solutions. With a strong presence across the Asia Pacific region and South Asian Association for Regional Cooperation (SAARC) countries, Gati offers a comprehensive range of services, including warehousing, supply chain management, e-commerce logistics, and express delivery by land, sea, and air. The company operates an integrated and IT-backed multimodal network encompassing road, air, sea, and rail, supported by pan-India warehousing facilities. This extensive network enables Gati to provide customized supply chain solutions to customers across various industries.
Gati offers a user-friendly tracking system that allows customers to monitor their shipments in real-time. By entering the unique tracking number provided at the time of booking, customers can access detailed information about their package's status, including its current location and estimated delivery time.
Visit the official Gati website and enter your tracking number in the "Track Your Shipment" section for real-time updates.
Download the Gati mobile app to track your shipments on the go. Simply enter your tracking number to get the latest updates.
If you have trouble tracking your package, contact Gati customer support for assistance.
This service provides enhanced tracking features, including notifications and delivery updates.
A Gati tracking number, also known as a docket number, typically consists of 9 to 10 digits. This number is provided to you at the time of booking and can be found on your receipt, SMS, or email confirmation.
Tracking a Gati package without a tracking number is challenging, as the tracking system relies on this unique identifier to provide accurate and real-time updates. If you do not have the tracking number, it's advisable to contact Gati's customer service for assistance.
When tracking a Gati shipment, you may encounter various statuses, such as
Delays or status updates indicating a package is "stuck" can occur due to various reasons, including address issues, weather conditions, or operational delays.
Delivery times with Gati vary based on the service type and destination. Domestic deliveries can take up to 4 to 6 days, while express services may reduce this time to 2 to 3 days.
Gati offers various delivery options to cater to different needs: Standard Delivery typically takes 4 to 6 days for domestic shipments, while Express Delivery reduces delivery time to 2 to 3 days.
Gati provides a comprehensive suite of shipping services, including Express Delivery, E-commerce Logistics, Supply Chain Management, and International Shipping.
Fast and reliable delivery for urgent shipments, ensuring your packages arrive on time.
Tailored solutions for online retailers, ensuring efficient delivery and customer satisfaction.
Global shipping services to various destinations, ensuring timely and secure delivery of packages worldwide.
If you encounter issues with your Gati delivery
You can contact Gati's customer service through the following methods
Misplaced packages can be stressful. Here are the steps you can take to locate your missing package
Gati shipping rates vary
Most locations of Gati operate within these hours
Gati holidays are non-working. Yet, it’s always a good idea to double-check the specific hours of your local Gati office.
Here’s how to reach the support if you need any help
