Track DHL Parcel UK Package

DHL Parcel UK

DHL Parcel UK, now known as DHL eCommerce UK, is a division of the global logistics company DHL, specializing in domestic and international parcel delivery services within the United Kingdom. The company offers a range of shipping solutions tailored for both businesses and individual customers. In 2025, DHL eCommerce UK opened a state-of-the-art parcel hub south of Coventry Airport, enhancing its capacity to handle over 1 million parcels per day and supporting the growth of e-commerce for UK businesses.

DHL Parcel UK Tracking

DHL eCommerce UK provides tracking services for parcels shipped within the UK and internationally. Customers can monitor their shipments in real-time using the tracking number provided at the time of dispatch.

How to Track a DHL Parcel UK Package?

To track your DHL eCommerce UK parcel: Locate the tracking number provided at the time of shipment. Enter this number on the DHL eCommerce UK tracking page to view real-time updates on your parcel's status.

What Does DHL Parcel UK Tracking Number Look Like?

DHL eCommerce UK tracking numbers vary in format depending on the type of shipment

  • UK Shipment 14 digits (e.g., 41505910017980)
  • Driver Calling Card 7 digits (e.g., 3710615)
  • UK Return Shipment 24 digits, always starting with 'JJD'

Can I Track DHL Parcel UK Packages Without a Tracking Number?

Tracking a DHL eCommerce UK parcel without a tracking number is not possible. The tracking number is essential for accessing real-time updates on your shipment's status.

How Long Does DHL Parcel UK Delivery Take?

Delivery times for DHL eCommerce UK services vary based on the destination and service level chosen. For domestic UK deliveries, standard services typically range from 1 to 3 working days. International deliveries may take longer, depending on the destination country and customs processing times.

DHL Parcel UK Delivery Times

Specific delivery times depend on the service selected and the destination. DHL eCommerce UK offers various options, including next-day delivery and standard services, each with its own estimated delivery window.

DHL Parcel UK Shipping Services

DHL eCommerce UK provides a range of shipping services, including

  • Domestic UK Deliveries Options for sending parcels up to 25kg across the UK.
  • International Deliveries Services to numerous countries worldwide.
  • Business Solutions Tailored services for businesses, including bulk shipping and e-commerce solutions.

International Shipping with DHL Parcel UK

DHL eCommerce UK offers international shipping services to a wide range of destinations. Customers can choose from various service levels, including standard and expedited options, depending on their needs.

Common DHL Parcel UK Tracking Statuses

Common tracking statuses include

  • In Transit The parcel is on its way to the destination.
  • Out for Delivery The parcel is with the local courier for final delivery.
  • Delivered The parcel has been successfully delivered.
  • Exception There is an issue with the delivery, such as a delay or address problem.

Why Is My DHL Parcel UK Package Delayed or Stuck?

Delays or issues with DHL eCommerce UK parcels can occur due to various factors, including customs processing, address issues, and high volume periods.

Problems With Delivery — What to Do?

If you encounter issues with your DHL eCommerce UK delivery, check tracking information, contact customer service, and verify address details.

How to Contact DHL Parcel UK Customer Service

DHL eCommerce UK's customer service team is available to assist with inquiries

  • Phone +44 (0) 2476 937 770
  • Operating Hours Monday to Friday: 7am – 8pm; Saturday: 8am – 6pm