Track Colis Prive Package

Colis Prive

Colis Privé is a French company specializing in parcel delivery services, offering fast and flexible delivery options across France, Belgium, and Luxembourg. Established in 1993, it has grown to become a significant player in the logistics sector, delivering over 90 million parcels annually.

Colis Prive Tracking

To track your Colis Privé parcel, you can use the tracking feature on their official website. By entering your parcel number and postal code, you can monitor the status of your delivery in real-time.

How to Track a Colis Prive Package?

1. Visit the official Colis Privé website. 2. Enter your parcel number and postal code in the "Parcel Tracking" section. 3. View the delivery status, which may include stages like "shipped," "in transit," "out for delivery," or "delivered."

What Does Colis Prive Tracking Number Look Like?

A Colis Privé tracking number consists of 12 alphanumeric characters. This unique code allows you to track your parcel's journey from dispatch to delivery.

Can I Track Colis Prive Packages Without a Tracking Number?

Tracking a Colis Privé package without a tracking number is not possible. The tracking number is essential for monitoring the parcel's status. If you haven't received it, consider contacting the sender or Colis Privé's customer service for assistance.

How Long Does Colis Prive Delivery Take?

Colis Privé offers delivery services within 24 to 48 hours, depending on the destination and specific service chosen. For precise delivery times, it's advisable to consult their official website or contact customer service.

Colis Prive Delivery Times

In Belgium and Luxembourg, Colis Privé delivers parcels to homes from Monday to Saturday between 1 p.m. and 9 p.m. For specific delivery times in other regions, please refer to their official website or contact customer service.

Colis Prive Shipping Services

Colis Privé provides various shipping services, including

  • Home Delivery Parcels delivered directly to your home.
  • Pickup Points Over 5,500 partner stores across France where you can collect your parcel.
  • Lockers Automated lockers available 24/7 for parcel pickup.
  • Neighbour Relays 500+ private pickup points for added convenience.

International Shipping with Colis Prive

Colis Privé operates in France, Belgium, and Luxembourg. For international shipping beyond these countries, it's recommended to contact their customer service for detailed information.

Common Colis Prive Tracking Statuses

Common tracking statuses include

  • Shipped The parcel has been dispatched.
  • In Transit The parcel is on its way to the destination.
  • Out for Delivery The parcel is scheduled for delivery.
  • Delivered The parcel has been successfully delivered.

Why Is My Colis Prive Package Delayed or Stuck?

Delays can occur due to various factors, including adverse weather conditions, logistical issues, incorrect delivery addresses, or high parcel volumes. For specific concerns, it's advisable to contact Colis Privé's customer service.

Problems With Delivery — What to Do?

If you encounter delivery issues, you can: Use the "Submit a claim" feature on the Colis Privé website. Contact customer service via email at [email protected], providing your name, postcode, and parcel number.

How to Contact Colis Prive Customer Service

Colis Privé's customer service can be reached through the following methods

  • Email [email protected]
  • Phone +33 806 000 250
  • Mailing Address 10 Place de la Joliette – Atrium 10.6, Marseille, Bouches-du-Rhône 13002, France

Please note that customer service hours may vary, and it's advisable to check their official website for the most current information.