Track China EMS (ePacket) Package

China EMS (ePacket)

China EMS (ePacket) is an international express mail service provided by China Postal Express & Logistics Co., Ltd., a subsidiary of China Post Group Corporation Limited. It is designed to facilitate the delivery of lightweight packages, particularly for cross-border e-commerce, offering a cost-effective and efficient shipping solution.

China EMS (ePacket) Tracking

China EMS offers a comprehensive tracking system that allows senders and recipients to monitor the status of their shipments in real-time. By entering the unique tracking number assigned to each package, users can access detailed information about the package's journey, including its current location and delivery status.

How to Track a China EMS (ePacket) Package?

To track a China EMS (ePacket) package, visit the official China Post EMS website, navigate to the "Track & Trace" section, enter the tracking number provided at the time of shipment, and click on the "Track" button to view the current status and location of your package.

What Does a China EMS (ePacket) Tracking Number Look Like?

A China EMS (ePacket) tracking number typically consists of 13 characters: it begins with the letter "L", followed by nine digits, and ends with "CN". For example: "LK123456789CN".

Can I Track China EMS (ePacket) Packages Without a Tracking Number?

Tracking a China EMS (ePacket) package without a tracking number is not possible. The tracking number is essential for accessing detailed information about the shipment's status and location.

How Long Does China EMS (ePacket) Delivery Take?

The delivery time for China EMS (ePacket) varies depending on the destination country and other factors such as customs processing and local postal services. Generally, delivery times range from 7 to 15 working days. However, this is an estimate, and actual delivery times may vary.

China EMS (ePacket) Delivery Times

Delivery times for China EMS (ePacket) can vary based on the destination country and other factors. While the average delivery time is between 7 and 15 working days, actual delivery times may differ. For the most accurate and up-to-date information, it is recommended to refer to the official China Post EMS website or contact their customer service.

China EMS (ePacket) Shipping Services

China EMS (ePacket) offers several shipping services tailored to meet the needs of international e-commerce

  • ePacket An economy international express service for lightweight packages weighing up to 2kg.
  • e-Courier A commercial solution designed for cross-border e-commerce sellers, offering competitive rates and delivery times.
  • China Post Overseas Warehousing Service (Export) A flexible economy one-stop cross-border export solution for e-commerce sellers.
  • China Post Overseas Buy (Import) An integrated cross-border import solution for individual Chinese buyers.

International Shipping with China EMS (ePacket)

China EMS (ePacket) provides international shipping services to numerous countries and regions worldwide. Its extensive network ensures reliable and timely delivery of packages, making it a preferred choice for cross-border e-commerce.

Common China EMS (ePacket) Tracking Statuses

Common tracking statuses for China EMS (ePacket) include

  • Accepted The package has been received by China Post.
  • In Transit The package is on its way to the destination country.
  • Arrived at Destination Country The package has reached the destination country and is awaiting customs clearance.
  • Out for Delivery The package is out for delivery to the recipient.
  • Delivered The package has been successfully delivered to the recipient.

Why Is My China EMS (ePacket) Package Delayed or Stuck?

Delays or status updates indicating that a package is "stuck" can occur due to various factors, including customs processing, public holidays, high shipping volumes, and weather conditions.

Problems With Delivery — What to Do?

If you encounter issues with the delivery of your China EMS (ePacket) package, check the tracking information, contact China Post EMS customer service, and inform the sender of the issue for additional support.

How to Contact China EMS (ePacket) Customer Service

You can contact China EMS (ePacket) customer service through the following methods

  • Phone Dial [+86]10-11183. After the initial Chinese welcome message, press "8" for English service.
  • Email Send inquiries to [email protected].
  • Address Taipinghu Dongli 14, 127 Xuanwumen West Street, Beijing 100031, China.



Please note that the customer service number is based in China, and international calling rates may apply.