Track Botswana Post Package

Botswana Post

Botswana Post is the national postal service provider in Botswana, established in 1989. It operates as a parastatal company, fully owned by the Government of Botswana under the Ministry of Transport and Communications. The company is mandated to provide, develop, operate, and manage postal services efficiently and cost-effectively. Its headquarters are located at Plot 539552, Khama Crescent, P.O. Box 100, Gaborone, Botswana.

Botswana Post Tracking

Botswana Post offers a comprehensive tracking service for parcels and mail items. Each parcel sent is electronically tagged, allowing customers to monitor its journey in real-time. This service provides comfort and peace of mind, enabling users to track and trace their items at any given time.

Track via Website

To track a package with Botswana Post, you can use their "Track and Trace" service available on their official website. By entering the tracking number provided at the time of shipment, you can view the current status and location of your parcel.

Tracking Number Format

The specific format of a Botswana Post tracking number is not officially published. For accurate information, please refer to the tracking number provided at the time of shipment or contact Botswana Post directly.

Tracking Without Number

Tracking a Botswana Post package without a tracking number is not possible. The tracking number is essential for accessing detailed information about your shipment's status.

Delivery Time

The delivery time for Botswana Post services varies depending on the type of service chosen and the destination. For precise delivery times, please refer to the specific service details on the Botswana Post official website or contact their customer service.

Botswana Post Delivery Times

Delivery times with Botswana Post depend on the service selected and the destination. For detailed information on delivery times, please consult the specific service details on the Botswana Post official website or contact their customer service.

Botswana Post Shipping Services

Botswana Post offers a range of shipping services, including

  • Domestic Mail Services Standard and express mail services within Botswana.
  • International Mail Services Sending mail and parcels to destinations worldwide.
  • EMS (Express Mail Service) Fast and reliable international shipping for documents and parcels.
  • PosoMoney A mobile-based financial service offering money transfers, banking, and payment services.

International Shipping

Botswana Post provides international shipping services, including the EMS (Express Mail Service), which offers fast and reliable delivery of documents and parcels to destinations worldwide.

Common Tracking Statuses

Common tracking statuses include

  • Item Accepted The item has been received by Botswana Post.
  • In Transit The item is on its way to the destination.
  • Out for Delivery The item is out for delivery to the recipient.
  • Delivered The item has been successfully delivered.

Package Delays

Delays or issues with Botswana Post packages can occur due to various factors, including customs processing, address issues, and high volume periods. For specific concerns, please contact Botswana Post's customer service for assistance.

Problems With Delivery — What to Do?

If you encounter issues with delivery, consider checking tracking information, contacting the sender, or reaching out to Botswana Post for assistance.

How to Contact Botswana Post Customer Service

You can contact Botswana Post's customer service through the following channels

  • Phone (+267) 391 1473 or (+267) 393 0629
  • Toll-Free 0800 33 55 77
  • WhatsApp & SMS +267-77537517
  • Email [email protected]
  • Head Office Address Plot 539552, Khama Crescent, P.O. Box 100, Gaborone, Botswana