Track Asendia HK Package

Asendia HK

Asendia Hong Kong is a subsidiary of Asendia, a global leader in international e-commerce and mail delivery solutions. Established in 2012 through a partnership between La Poste and Swiss Post, Asendia operates in 17 countries, delivering to over 200 destinations worldwide. Asendia HK specializes in providing cross-border e-commerce and mail services, assisting businesses in expanding their global reach.

Asendia HK Tracking

Asendia HK offers a comprehensive tracking platform that provides real-time updates on shipments. This platform is designed to minimize "where's my parcel?" inquiries by offering reliable tracking and local language notifications. Retailers can integrate this system with their existing platforms to gain full visibility of all parcels, with customizable reports and up-to-date tracking information.

How to Track an Asendia HK Package?

To track an Asendia HK package, you can use the Asendia Tracking platform. Enter your tracking number on the platform to receive real-time updates on your shipment's status. This service is available in multiple languages, providing a local experience for consumers.

What Does an Asendia HK Tracking Number Look Like?

The specific format of an Asendia HK tracking number is not officially published. For detailed information, please contact Asendia HK directly.

Can I Track Asendia HK Packages Without a Tracking Number?

Tracking an Asendia HK package without a tracking number is not possible. The tracking number is essential for accessing detailed tracking information. If you do not have a tracking number, please contact the sender or Asendia HK customer service for assistance.

How Long Does Asendia HK Delivery Take?

Delivery times for Asendia HK services vary based on the destination, package size, and service type. For precise delivery estimates, please contact Asendia HK customer service.

Asendia HK Delivery Times

Asendia HK offers various delivery services with different timeframes. Specific delivery times depend on the chosen service and destination. For detailed information, please contact Asendia HK customer service.

Asendia HK Shipping Services

Asendia HK provides a range of international e-commerce and mail services tailored to meet the needs of retailers and their customers. Their core services include

  • e-PAQ A range of international packet and parcel services designed for online retailers selling internationally.
  • e-PAQ Returns A returns solution that combines local solutions with an international network, offering flexible and convenient returns for customers.
  • Asendia Shipping A multi-carrier shipping platform that simplifies cross-border shipments with multiple final-mile carriers.
  • Asendia Tracking A fully integrated tracking platform offering both retailer and end-consumer views, minimizing "where's my parcel?" inquiries.
  • Customs Clearance Solutions that handle customs paperwork and data transfer, ensuring smooth customs clearance.

International Shipping with Asendia HK

Asendia HK specializes in international shipping, offering services that cater to the needs of global e-commerce. Their solutions are designed to provide best-in-class delivery and returns options, trusted by leading retailers worldwide.

Common Asendia HK Tracking Statuses

Common tracking statuses include

  • Order Received The retailer has confirmed your order and is preparing it for shipment.
  • Order Packed Your package is ready for dispatch.
  • Shipped The package has left the Asendia facility and is en route.
  • Order Arrived The package has reached its destination country or final delivery point.
  • Order Cancelled/Refunded The order was cancelled or a refund was issued.

If your tracking shows "Not Found," verify the tracking number and wait 1-3 days for updates. Contact the retailer if the issue persists.

Why Is My Asendia HK Package Delayed or Stuck?

Delays can occur due to various factors, including customs procedures, high shipment volumes, or unforeseen circumstances. If your package is delayed or shows no updates, consider the following steps

  • Check if it's within the estimated delivery window.
  • Contact the original seller or retailer.
  • Use Asendia tracking and destination courier tracking for cross-reference.
  • If untraceable after 30 days, file a claim.

Problems With Delivery — What to Do?

If you encounter issues with delivery, such as delays or non-delivery, consider the following steps

  • Wait for 24 or 48 hours past the estimated delivery date.
  • Contact Asendia HK customer service for assistance.
  • Ensure that the delivery address provided is accurate and complete.

For more detailed information, please contact Asendia HK customer service.

How to Contact Asendia HK Customer Service

Asendia HK's customer service team is available to assist you with any inquiries or issues. You can contact them through the following methods

  • Phone +852 2690 1005
  • Email [email protected]
  • Mailing Address 10/F, Hing Yip Centre, 72-76 Texaco Road, Tsuen Wan, New Territories, Hong Kong

For more information, please visit the Asendia HK contact page.